We offer free standard shipping on orders of £35 or more. Orders below this amount incur a £5 shipping fee. Standard delivery typically takes 2–3 business days, though timeframes may vary by destination and courier conditions.

Check the Package Upon Arrival Please inspect your order as soon as it arrives. If the package is damaged, opened, or shows any signs of mishandling during delivery, do not use the product. Do Not Use Damaged Items If the product is broken, contaminated, leaking, missing parts, or otherwise unusable, please stop using it immediately. Contact Us for Assistance If you receive a damaged or defective item, reach out to us as soon as possible. We will assist you with replacement or support. Provide Order Details For faster service, please include your order number and photos of the issue when contacting us. Keep All Packaging Materials Please keep the original packaging until the issue is resolved, as it may be needed for claim verification.